Crime & Critical
Response Blog

True stories from our security team

Discover how we helped our customers.

Quick Response to Package Tampering

In a concerning scenario, a client reported receiving high-value merchandise packages empty. 
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Discover how we helped our customers.

Detailed Analysis Prevents Parcel Loss

One of our high-volume clients noticed a troubling increase in the number of parcels going missing. 
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Discover how we helped our customers.

Going the Extra Mile

When high-end jewelry designer needed to ship over $250,000 worth of merchandise from Los Angeles to a New York City retail store, everything needed to go smoothly.
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Cabrella’s Fraud Identification Success Story

When a DBNR claim (a claim where tracking shows the package as delivered but recipient claims non-receipt) surfaced involving a customer, our collaboration with a carrier’s security uncovered a fraudulent shipment. 
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How Cabrella Excels in Package Recovery

On May 14th, a client sent a message through the Cabrella platform messaging center indicating a missing overnight package from a carrier.
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Cabrella's Proactive Response to Shipping Security Challenges

In the dynamic world of logistics and high-value shipments, challenges often arise that require immediate and effective solutions. 
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Another Fraudulent customer

A precious metals customer offers purchasing services to anyone looking to sell their previous metals. A customer reached out with hopes to sell their product to our client.
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Another Fraudulent buyer

A client of ours some service work on high end designer handbags and other related items. A potential customer reached out about having their $25,000 bag services.
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Package received with contents replaced with useless items

Our client insured a package to a customer. Upon receipt of the package, the buyer reported to our client that the contents (previous metals) was stolen, and replaced with marbles.
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Discover how we helped our customers.

Loss of $85k overnight

$85k parcel sent via Priority Overnight service on a Thursday. On Friday received a delay scan with no further infoDetails: Our team proactively monitors parcels for delays in transit to help prevent potential losses.
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Testimonial

What they say about us?

MK

I cannot say enough about Cabrella and the supportive team of Derek & Ben! They were amazing and attentive from the start! Ben’s communication and response is so swift it feels like we work in the same office

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